Patient Feedback & Surveys

We welcome feedback from our patients. Please refer to the friends and family question via the link here, using the link in the NHS Choices section below, or using the tablet available in the sub-waiting area of our practice. Please also note we have a general comments book available at reception.

Patient Survey 2017

Thank you again to all our patients who very kindly completed a survey this year.  We had an increased number of responses again this year compared to last time and this was assisted by our PPG members who attended to support patients in the completion of the survey during July.  Please see the results and analysis below. 

SMP Patient Survey Report and Action Plan 2017

SMP Survey Results 2017 Summary by PPG

Practice Nurse Services Survey July 2016

Please see here for the results of our survey recently undertaken about our practice nurse services.  This follows on as an action from the results of our national and practice surveys in 2015.

Patient Survey 2015

Thank you to all those patients who completed a survey for us in 2015.

There was a huge increase in the number of completed surveys which was assisted by members of our Patient Participation Group who attended the practice to help patients complete the survey whilst waiting to be seen. There is an analysis of the survey results together with a report and action plan which has also been seen and agreed by our Patient Participation Group.

Survey Report & Action Plan 2015-16
Survey Analysis

NHS Sutton CCG GP Patient Survey

Please see HERE for a publication made in January 2016 following data received from patients between January 2015 and September 2015. In NHS Sutton CCG 8103 questionnaires were sent out, 3052 were returned, giving a response rate of 38%.

Pease see HERE for a publication made in July 2015 following data received from patients between September 2014 and March 2015.

NHS Choices

Please visit our NHS choices webpage where you can also leave constructive feedback. Click here.

Patient Survey 2014

PPG Survey Report & Action Plan - March 2014
Patient Survey Analysis

Patient Survey 2013

PPG Survey Report & Action Plan
Patient Survey Results

Patient Survey 2012

Patient Survey Results January - March 2012
Survey Report & Action Plan - March 2012

Patient & Visitor Feedback

Please see attached extract of comments left in our book at reception during the period October '13 - August '14.  Thank you to all those patients who left feedback for us, we really value your comments and suggestions.

Comments Book Reception - August 2014

Please see HERE for an extract of comments left in our book at reception during the period March to May '15. Thank you to all those patients who left feedback for us, we really value your comments. We apologise that the comments are not available for the period September '14 to February '15 but unfortunately this was due to our previous comments book being removed from reception.

Your Neighbourhood Professionals Lenore Dunmore Counselling
© Neighbourhood Direct Ltd 2017
Shotfield, Wallington, Surrey, SM6 0HY
  • Telephone 020 8669 7612
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Your Neighbourhood Professionals Lenore Dunmore Counselling
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