From January 2022, SMP are trialling a new appointment system – what does this mean for you?
Patients can only book appointments on the same day (either via reception or online access – AM or PM) - there are no pre-bookable appointments (except due to significant barriers).
Online bookings will be released online bookings: AM at 8am and PM at 12pm
Booking on the day, Monday to Friday are for both urgent and routine appointments.
You should still call for Nurses appointments, immunisations, mother and baby checks etc.
We/the Shotfield Practice are/is currently in the process of making changes to our appointment system.
We are now booking routine appointments; these will be telephone or video consultations.
Please bear with us as over the next few months as we try to improve our service, we apologise in advance for any inconvenience this may cause.
Please be aware that until further notice we have removed online appointments, this is to protect the patient and staff from Coronavirus – COVID 19.
If you feel you need to speak with a GP please call us on 020 8669 7612 to arrange a telephone or video consultation. Alternatively, you can use our Doctorlink Service.