The purpose of the PPG is to help the Practice shape and develop the range of services we offer and the way they are provided. We try to involve a diverse range of patients to obtain views from right across our patient population.
For those PPG members would not be able to attend in person, we do have virtual meetings.
The group has a membership of 10 people and this is reviewed annually or when there is a vacancy.
If you are interested in joining or assisting the PPG, complete the form online or ask for a form at reception.
We keep a waiting list of people who have expressed an interest and if there is a vacancy or the PPG needs additional help on specific issues you will be contacted.
Examples of the type of help the PPG might need are: help with the annual patient survey, promoting online services, raising awareness, the use of social media and providing feedback on specific issues.
Also please see our PPG Facebook page which contains useful information and is managed by the PPG www.facebook.com/ShotfieldPPG
Links to PPG information:
PPG Meetings
The dates of our forthcoming meetings are:
- 17/9/2025
- 21/1/2026
- 25/3/2026
PPG Notes of Meetings
Minutes of all our meetings in the last 3 years can be found below.
Presentation to the PPG in the February 2025 meeting (PPTX, 5.93MB)
4th June 2025 (PDF, 123KB)
25th February 2025 (PDF, 120KB)
24th September 2024 (PDF, 98KB)
5th June 2024 (PDF, 73KB)
7th February 2024 (PDF, 73KB)
8th November 2023 (PDF, 69KB)
5th July 2023 (PDF, 190KB)
5th April 2023 (PDF, 77KB)
11th January 2023 (PDF, 76KB)
Older documents can be found in the Patient Participation Group Archive
You Said (PPG), We Did (Practice)
You said:
The wording is not very clear on the website regarding the new Accrux system
We did:
We will make it clearer.
You said:
Can we help promote the work done by SWL for local initiatives
We did:
This has leaflets within the practice, but also on our Jayex boards – so can be seen by any members of the public using the building for any service.
You said
Our website needs improvements to make it easier for patients
We did
It has now been updated in collaboration with the PPG and our website provider to make this as user friendly possible, and in line with the NHS recommendations for GP surgery websites.