Self Care

Who should I see?

If your need to see a GP or other health professional for something specific like a procedure or a medical you should always check with reception first to ensure the appointment is made with the right person(s) and for the right amount of time or you may be asked to re-book.

Do you need urgent advice but it’s not an emergency?

Call NHS 111 and they will direct you to the most appropriate service for you.

Do you need to see a doctor outside surgery hours?

Call your local GP practice within surgery hours to make an appointment for you at one of the two extended hours clinics, called "The Hub"

Monday to Friday appointments are from 18:30 to 20:00

Saturdays and Sundays patients can make their own appointments on 07578 813 838.

Appointments at weekends are 08:00 to 20:30 hours.

Location of "The Hubs"

  1. Wrythe Green Surgery, Wrythe Lane, Carshalton, SM5 2RE
  2. Robin Hood Health Centre, Robin Hood Lane, Sutton, SM1 2RJ

Note: to cancel appointments call 07578 813 838. The Hub follows a strict Did Not Attend (DNA) policy, and if you DNA or cancel your appointment it may restrict any future access.

Alternatively, if you need to see your GP out of hours call NHS 111

Do you have a very serious/life threatening illness or injury?

Call 999 or visit your local A&E department.

At the hospital

  • If you need emergency care fast—you will be seen by health professionals in the emergency department.
  • If your problem is not medically an emergency, you will be seen by health professionals in the urgent care centre.
  • You may also be redirected from A&E to a more appropriate service.

A&E Department/Urgent Care Centre

St Helier Hospital
Wrythe Lane
Carshalton
Surrey SM5 1AA
Telephone: 020 8296 6000
www.epsom-sthelier.nhs.uk

If you have a very serious / life-threatening illness or injury you should call 999 or visit the local A&E department.

At the hospital:

  • If you need emergency care fast—you will be seen by health professionals in the emergency department.
  • If your problem is not medically an emergency, you will be seen by health professionals in the urgent care centre.
  • You may also be redirected from A&E to a more appropriate service.
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