Useful Information & Self Care

See below for various useful links and information around self care:

Smoking Cessation And Support In Sutton

Please see HERE for a map of Sutton pharmacies providing smoking cessation services

Help and emotional support during pregnancy and the first year after having a baby

Please see here for more details

Pregnancy Information

Please see here for some useful information for expectant mothers

NHSGo Mobile App for Young People Aged 16-24 yrs

This app contains sections specifically tailored to young people’s health needs, such as sexual health, mental health, sleep, smoking, drugs and alcohol. NHSGo is free to download from Apple and Google play stores.

Talk Off The Record

Information, help and advice for young people, their carers and parents in Sutton (

'Getting it on’ website (

This website has been redesigned and provides information on local services and advice for young people in South West London on sexual health, mental health, drugs, alcohol and relationship issues.

A&E won’t kiss it better!
Injured or unwell? Don’t just go to A&E

Your local Accident and Emergency (A&E) department is under severe pressure because of the numbers of patients attending the department, often with common health problems that can be better treated elsewhere. To help raise awareness, the A&E won’t kiss it better campaign is being rolled out across Sutton this winter.

The campaign will remind local people that A&E is not for common health problems, often associated with the colder weather, like coughs and colds but for serious and life-threatening emergencies like loss of consciousness. You’ll find it hard to miss NHS Sutton CCG’s very own family of eye-catching yellow statues who will be leading the campaign this New Year to tell you about alternatives for conditions that are not life-threatening. You can catch them on posters on buses and on posters and leaflets in your GP practice, your local pharmacy and other locations across the borough.

Dr Jonathan Cockbain, local GP and Urgent Care Clinical Lead for NHS Sutton CCG is reminding local people that A&E is for serious emergencies only. Hospitals are very busy places all year round, but particularly in the winter months. Every day doctors and nurses who specialise in life-threatening illness spend their time dealing with people who have coughs, back ache, diarrhoea and other minor illnesses.

Many people forget that A&E is for serious emergencies only. But there are many other options.

For minor injuries and illnesses, you can look after yourself with a well-stocked medicine cupboard and first aid materials

If you are feeling under the weather and you are not getting better, get early advice. Minor illnesses can get worse quickly – especially if you are over 60. Visit your local pharmacist for quick and easy access to health advice and recommended treatments for winter illnesses. If they are concerned about your condition, they will advise you to see your GP. Your local pharmacist can also supply medicines for selected minor ailments without a GP prescription.

Your GP is your first port of call for on-going illnesses or injuries. We know your medical history and we provide a range of services by appointment.

If you need urgent health advice but it's not an emergency? Call NHS 111 and they will direct you to the most appropriate service for you. You should also call NHS 111 when the GP surgery is closed.

You can visit a local GP-led walk-in centre: The closest GP walk-in service is the Wilson Health Centre, Cranmer Road, Mitcham, Surrey. Tel: 020 3458 5100. Open 8am – 8pm, seven days a week.

Please only call 999 or visit A&E if you have a very serious/life threatening illness or injury.

So, if you’re feeling unwell and don’t know where to turn, don’t worry. NHS Suttons CCG’s campaign highlights where you can get expert advice and treatment from local health services. Find your nearest service by visiting and entering your symptoms and postcode or download a local services guide from NHS Sutton CCG’s website.

Health Help Now

Health Help Now is a ground-breaking web app that helps people find the right local health services to meet their health needs, especially when they need medical help fast but it is not a life-threatening emergency. It is available both in app form on Android and Apple, and online ( The app and website have been designed to help people check their symptoms and find the best place for treatment – showing which services near you are open. It will you to know when to go to A&E, and when not to. The information has been developed with the input of clinicians and includes advice about how you can treat yourselves at home for minor illnesses and injuries. After clicking on an age group, symptoms and location, you are given options for treatment with the most suitable listed first.

Download the app and give it a go. Also see here for the advert.

South London Pharmacies

Please see here for details of opening hours for all South London Pharmacies

When Should I Worry

Your guide to coughs, colds, earache and sore throats can be downloaded here.

End Of Life Care And Bereavement Support

Please see here for more information, useful links and support.

Urgent Referrals

Please see further information here about urgent referrals and why they are made.

Going On Holiday With Medicines

Please see this poster for more information about travelling with medication.

Drug Driving Rules

There are new drug driving rules in England and Wales from 2nd March 2015. Please see this leaflet for more information.

School Absences

If your child is absent from school and the school is asking you to get a doctors note for the absence please see this letter below which we would be grateful if you could please share with the school. This letter is also available in hard copy from reception.

Letter to Headteacher

Pharmacy Minor Ailments Service

Some local pharmacies offer a very useful minor ailments service, CLICK HERE to see full details of which pharmacies provide this service and what you can consult with them on. They can also prescribe in relation to these conditions within this service.

Ear Drops Leaflet

How To Use Ear Drops Prior To Ear Irrigation (.rtf)

Emergency Appointments

What is an Emergency Appointment? (.rtf)

Adjustments to the Process for Emergency Appointments on the Day (.rtf)

Emergency Contraception

List of Emergency Contraception Pharmacies (.docx)

Pharmacies Providing Free Emergency Hormonal Contraception in Sutton and Merton (.docx)

Antibiotic Information

Antibiotic Information Leaflet (.pdf)

Occupational Health Services

Please note that your GP practice does not provide occupational health related services under its contract with the NHS. Your employer (or future employer) has a legal responsibility to provide a safe working environment. Employers should undertake a risk assessment and arrange protection for employees, including where necessary, any vaccinations. If an assessment reveals a risk, the employer has a duty to act and should make arrangements with a suitably qualified medical service to meet the relevant obligations. The GP practice is not fully aware of the situation and hazards in your workplace and does not have occupational expertise to advise on the risks involved. It is, therefore, inappropriate for them to provide the relevant risk assessment and any treatment/vaccinations and the NHS does not fund the cost of vaccinations for employment purposes. Please pass this letter attached HERE to your employer should you need to do so.

The Family Planning Association

Female Genital Mutilation (FGM)

See the link here to a leaflet with more information

Patient Fact Sheets

Children's Services & Information

SMP childrens services and useful info ;(.doc)

Pregnancy and childhood vaccination reminders (.docx)

Sutton Children’s Services - new website re-launch please go to

Age UK Sutton

Please see here for information on the services available and also below a link to the referral page of their website.

Age UK Sutton - Caring Neighbour Scheme

The caring neighbour scheme is offered to residents in Sutton aged 65+ and is aimed at supporting older people to stay warm and well in winter and cool and hydrated in summer from the provision of various services.

  • Twice weekly reassurance calls
  • Information and advice on how to stay warm and well in winter and cool and hydrated in summer
  • Support to build independence to complete tasks e.g. accompanying people on a shopping trip
  • Referral to appropriate chargeable and non-chargeable services to promote independence e.g. low level practical support with cleaning, shopping and light meal preparation
  • Development of social confidence and reduction of isolation by connection to befrienders and social opportunities
  • A fast track emergency shopping service in extreme weather conditions
  • Local campaigns raising awareness of the importance of keeping warm and well in winter and cool and hydrated in summer
  • Emergency support from Age UK Sutton and other services offered by voluntary providers

To find out more tel 02087704089 or email

Your Neighbourhood Professionals. Just a Click Away! Counselling: why wait for a NHS appointment? Contact a private counsellor today Cambridge Weight Plan, Coulsdon
Shotfield, Wallington, Surrey, SM6 0HY
  • Telephone 020 8669 7612
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Counselling: why wait for a NHS appointment? Contact a private counsellor today Cambridge Weight Plan, Coulsdon
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